Spring  2023 Newsletter from Dr Motyka and For Women staff. 

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                                                       Wishing you a healthy and happy Spring season !

                                                                                 

                                                      Please review these important updates from our practice

 

 

 

 

 

 

 

Lab Results

There is a federal law that requires the lab to now release results to you at the same time they are released to me.  In the past, I would receive the labs first and then send my interpretation and recommendations with the results to you.  I will continue to do so. Ideally, to prevent confusion or anxiety about the meaning of the report, you can wait to get a notification from our practice about your labs and review them with my explanations and suggestions on our portal.   

 

If you do decide to log into LabCorp and look at your results first, please be aware that there will be no explanation or context included there and I may not have seen them yet. I will be looking at them and sending you my impressions as soon as I get to look at them and by the next business day.  Please do not send me a message about the results until you have heard from me first.  We have had a lot of those messages of late, and they slow all clinical work flow down so it takes longer for me to get a chance to look at the lab results and provide you with a clinical opinion. Also, sometimes the lab may list something as normal, but I will want to make a suggestion to make it more optimal. So, if you only look in the LabCorp portal and do not read my lab message that comes later, you may miss a recommendation. Thank you for your consideration in working with us so you can get both your lab results and clinical recommendations as efficiently as possible through our portal. 

 

Recently-adjusted office hours

Our office and phone lines are now opening each day at 9 a.m. Everyday, except Friday, we are here until 5:00, closing for lunch between 12:30 and 1:30. On Fridays, the office closes at 3 p.m. 

 

Masking

We are still requiring masks of everyone in the office and appreciate your wearing one for the entire time you are in the office.

 

Prescription refills

All medication management and refill requests require an annual in person physical exam to safely monitor therapy. This is consistent with standards of medical care.  If you are reaching the end of your prescription please go ahead and schedule your annual if it is due.

 

Annual paperwork

Despite the fact that you may complete the athena update prior to an exam, there is another, much more detailed form, which unfortunately we cannot put in athena for you to complete. So please arrive at the office a few minutes before your annual exam to fill in the health update.

 

Patient reviews

We appreciate the very kind reviews that you leave for us, whether solicited from Vizium after an appointment or unsolicited on Google or elsewhere. Please be aware that although we would like to politely acknowledge those unsolicited online reviews, HIPAA concerns prevent us from acknowledging that you are a patient of the practice. So your review may go publicly unthanked. That does NOT mean we are ungrateful! We definitely appreciate the positivity you share!

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News you can use  from Dr. Motyka July 2021

 

Happy Summer! We hope you are finding good ways to stay healthy!

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Due to a surprise flooding incident we need to close the office for renovations for a few

days. For Women, PA will be closed on July 19-21. We will monitor the

phones and the portal during those days, but we will not be able to offer supplement

sales or see patients in person. Please come in for supplements prior to that date if

needed, to avoid going without them.  If the contractors finish on schedule, we plan to

re-open on Thursday July 22.

 

Please be aware when you are visiting the office that the CDC mandates that medical offices continue to follow all prior COVID preventative guidelines. Therefore, we are still practicing the same measures we implemented in the spring of 2020. These procedures have prevented any COVID cases from occurring at our office and we plan to continue to use them until the pandemic is over.

• Masks are required for entry to our office by all people and at all times while in the office. If you’re not comfortable wearing a mask, please schedule a telelhealth visit instead.  Please do not bring food or drink to your visit.

• We are minimizing foot traffic in the office. So companions are not allowed in the office unless patients require their presence in the procedure room.

• For list of all other protocols, please follow this link below to our website for complete details  https://www.forwomengyn.com/covid-19

 

Kandyce has been accepted into PA school and we have two new wonderful assistants, Jenyce and Cheyenne.

 

COVID vaccines are the single best way to prevent death, severe disease, and chronic long haulers syndrome from COVID.  I strongly recommend that my patients get the COVID vaccine.  Every person over age 12 is now eligible in NC.  Most of my patients have already opted to protect themselves and their families with this approach to boost natural immunity.  If you have not had a chance to do so and you have concerns about whether this is right for you, I am happy to discuss this with you in person or via telehealth. If you are ready to get signed up now, this website has all the info you need. https://covid19.ncdhhs.gov/vaccines  

 

We are  wishing you a healthy and happy rest of 2021   

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                                                    for your patience during our renovations!

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Dr Motyka’s quarterly newsletter Winter 2020

Happy Holidays

Holiday Office hours 

Our office will be closed 12/24-28 and Jan 1. There will be a doctor on call for true GYN emergencies (not routine refills.) Please plan your refill needs accordingly.  The portal will not be checked during the holiday break.

 

New Extended Hours

Starting in the New Year our office hours will change to the following times . Based on your requests, we will be offering some later evening hours on Thursdays.

M 9-5

T  8:30-5

W 8:30-5

T 9-6

F 8:30-3

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Feedback

We have partnered with RealPatientRatings®, an independent third-party research company to survey our patients on our behalf. Instead of quarterly surveys, sent by our practice, they will invite your feedback after your next appointment. If you would like to send in a review now, our current survey is still active until the end of the year https://www.surveymonkey.com/r/HPCSFQ6

 

My Women Care App

As we continue to adapt to provide the best care possible during the pandemic, we are using more technology in the interest of social distancing - telehealth appointments being the most prevalent example. We will begin using a new app in January, called MyWomanCare, developed for us. We will use it not only to conduct your telehealth appointments but also, eventually hope to offer digital check-ins, forms completion, document signing, pre- and post-procedure management, and secure messaging. The app will interface with the existing portal so that you will be able to use just the app as your platform. Of course, if you prefer the portal, that option will not disappear.  In addition to being available on your phone or tablet, the app will be useable on your computer via Google Chrome. We hope to have detailed instructions to distribute to you early in the New year.  Until then please continue to use the Go to Meeting invites sent in an email to you for telehealth.

FAQ

Can I have a wellness exam and problem visit at the same time?  Billing issues prevent us from doing a wellness exam and a diagnostic visit on the same day. This is for your protection as your insurance carrier may deny one of these visits forwarding the financial responsibility to you. Insurance providers define an annual exam as a comprehensive preventative exam for the sole purpose of preventative care. An annual exam as paid for by insurance does not include discussion of new problems or detailed review of chronic conditions This does not prevent you from asking a simple question or requesting refills of any maintenance medications; however, we ask that you please schedule a separate appointment, on a different day, if you have any new concerns or a list of ongoing health problems that need more attention. Should your wellness exam turn into a diagnostic or problem-oriented visit we will bill accordingly.

Don’t Miss the 2021 ACA Open Enrollment Period- it ends today 12/15/20

ACA Open Enrollment 

Many Americans are facing unemployment and many have subsequently lost their health insurance. Fortunately, there are options if you are in need of quality, affordable health insurance through the Affordable Care Act. Many individuals are also eligible for financial assistance to cover part of the monthly premium. If you do not currently have health insurance or if you would like to find a new plan, you can choose the plan that is right for you and your family on the Health Insurance Marketplace at HealthCare.gov

 

Best wishes for a Happy and Healthy 2021

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Dr Motyka’s Newsletter Fall  2020

We are taking every precaution to keep your safety and well-being a priority. To accomplish this during the Covid pandemic requires continual vigilance. We prioritize our time now to complete thorough cleanings between patients. We commit to staying on time to keep the number of patients in the office at a time to a minimum. However, we are being distracted from these vital functions by patients trying to use the portal or the phone as a substitute for a scheduled visit. Recently, there have been over a 100 unscheduled patient contacts/ day. This has added an additional 3-4 hours of time outside regular scheduled appointments.  I often now must work late into the night trying to get these messages answered so I can be present in the office during the day.  Many times, there are multiple questions in one day from a single patient. We believe most of these concerns would be better addressed  more effectively and efficiently with a telehealth visit. I feel myself reaching a breaking point.  Upon careful consideration, to keep the office running on time and safely, without overwhelming and burning our staff and myself, we have identified some steps we will start to take on September 1.  

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1. Portal messages and phone calls seeking medical advice will need to be scheduled and a charge will be applied.

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For the following reasons please do not call the nurse line or use the portal, instead schedule a live, telehealth, or portal appointment

 

• Complex question that will take me >5 minutes to read and respond to

• Questions about any new health issue or topic (including UTI’s and yeast infections)

• Questions or requests for new prescriptions, supplements, or requests for care plan changes.

• Any information you want to update me about your health, that I did not ask you to call about, should also wait for a scheduled visit.  

• Refill requests, they should come directly from your pharmacy not the portal/phone unless you are changing pharmacies

Moving forward, all portal messages and calls will be triaged by staff. Those, that do not meet the above guidelines, that are deemed urgent, will be sent to the front desk for asap scheduling of a telehealth visit or a scheduled paid portal session.  Non urgent messages will get a reply that requests you to schedule a visit or a paid portal messaging session.  We will have a set number of new slots available each day.  For scheduled portal messages, a $35 fee will be charged for every 5 minutes of time it takes for me to read the message, review the chart, type up an answer, reply to follow up questions, and write any prescriptions/orders on that day. Your payment will be requested at the time of scheduling and if you would like for us to submit to your insurance for your reimbursement you can sign a request online. I prefer to handle all new problems or updates at a visit, but if it is more convenient for you to handle a new problem over the portal you will have that option to schedule and the charge will apply.

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Reasons that are fine to call or use the portal-These will continue to be answered daily at no charge

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• Questions about recent test results ( in the last 1 month )

• Simple follow-up questions, that will take < 5 minutes to read and respond to related to recent office visits ( in the last 1 month )

• Responses to requests from me for specific information 
   

2. Blood draws will follow these parameters

• Blood draws will be ordered or scheduled to be ordered only during an appointment with the doctor.

• Labs may be drawn at our office during a doctor’s visit.

• We will not be able to do labs for other providers. 

• Other blood draws will need to go to LabCorp.

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There are compelling reasons for this plan. I believe it is important to consult with patients about their health status prior to ordering labs. I like to do an individualized plan rather than ordering a set of labs. At the visit I can review the chart and prior testing, as well as discuss current symptoms to optimize testing. We have our system set to work seamlessly with the lab we use, the tests I order, and it is set up to track results as well.  When patients ask us to make exceptions for them it greatly adds to time demands on the practice. Doing labs at random times requires us to pull and review charts out of context; using other labs does not allow us to track results; being asked to do tests we do not do regularly is very time consuming, as staff need to stop and research the type of tubes and processing. While in the past we tried to accommodate these requests, due to Covid time and safety constraints, these are best practices.

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We have been open continuously throughout the pandemic.  We have done multiple Covid tests to confirm that our procedures are working well.  We hope these new strategies will continue to allow us to provide the type of care where we can give our attention fully to your needs while also conscientiously keeping everyone save. Thank you for your cooperation and understanding. 

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https://www.surveymonkey.com/r/HPCSFQ6

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Dr Motyka’s newsletter Spring 2020

Our office believes strongly in and is committed to eliminating disparities in health care and to confronting implicit and explicit bias and racism. This means recognizing and examining our own prejudice and bias and addressing the way in which health care systems perpetuate inequality.  For our quarterly survey we are asking for feedback so we can be sure we are providing just and unbiased care.

Also we have updated our survey to assess the telehealth experience.  Please consider responding to the updated survey, especially if you have had a recent appt. . To answer our survey click on this link https://www.surveymonkey.com/r/HPCSFQ6.  As this is anonymous survey, we have a page on our website dedicated to responding directly to specific concerns. https://www.forwomengyn.com/patient-satisfaction.

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Most Insurance companies are now allowing telehealth visits and electronic portal questions to be covered (some being subject to normal co-pays and deductibles) Many portal questions relating to recently-discussed issues can be completely resolved in less than 5 minutes over the portal. I do not charge a fee for short portal messages if they result from questions about a visit less than 3 weeks prior.

For new problems and for complex questions that require more than 5 minutes (because the issue requires chart review, multiple messages, complex evaluation, research, or tasks for me or my staff), I believe a telehealth visit works well. If you prefer to handle them over the portal, we will send you an authorization to bill your insurance on whatever basis your insurance covers patient portal visits.

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We look forward to seeing you in the office soon, and providing you with compassionate, high quality care. As you prepare for your upcoming visit, please know that we are committed to keeping you and your healthcare team safe by following these precautions:

1. Our healthcare team will wear masks during your visit.
 

2. We ask all patients to wear a mask to the appointment. If you do not have a personal mask, one will be provided for you.
 

3. We perform health screens on everyone (our team included) who enters our clinic.
a. The screen includes questions about flu-like symptoms and conducting a temperature check.
b. Patients who have symptoms or a temperature higher than 100.0 degrees will be rescheduled or have the appointment changed to a telehealth visit. If you have an upcoming appt and are having any of the following symptoms: new cough not related to allergies, new shortness of breath/difficulty breathing, fever ˃ 100°F or chills, new sore throat not related to allergies, new loss of taste or smell or you have you tested positive for COVID-19 or been told to isolate yourself due to possible COVID-19 infection in the past 10 days please call the office and reschedule to telehealth. 
 

4. We maintain social distancing within the clinic by:
a. Providing adequate space between seats
b. Bringing patients to the exam room quickly- Please  arrive on time so we can limit the number of patients in the office at one time. Being able to run on schedule allows us through the rest of the day to limit contact between patients. If patients are late by more than half of their appointment time they will be asked to reschedule.
c. Additionally, we temporarily cannot allow either companions not needed in the exam room or children to wait in the waiting room. Please ask companions to wait outside the office. We are minimizing the traffic in the office to minimize everyone’s risk.
 

5. We added to our normal cleaning procedures by using only disinfectants effective against Coronavirus and between visits are cleaning off any surfaces that patient may contact.
 

6. We are following all State Health Department and Centers for Disease Control and Prevention guidelines and adjust them as either or both of those are updated.
 

7. The types of appts we currently offer include:

Gyn problems- If you are having a gynecology problem that necessitates a physical exam and do not have a respiratory illness or exposure you may keep or book a regular in office appt

Annual exams- If  you are due for important  annual screenings or blood work and do not have a respiratory illness or exposure you may keep or book  a regular in office appt
Telehealth- If you do need to discuss a problem that does not require an exam, please change your appt to a telehealth visit.

Telehealth annual med check- If it has been >1 year since your last visit and you need medication refills and you prefer to delay your annual, or are not due for blood work or screenings please change your appt to a telehealth visit.
 
We apologize for any inconvenience these changes may cause, but your health and the health of our patients and staff is very important to us and we are making every effort to continue to provide excellent care despite the challenges of the pandemic.

Thank you for your cooperation

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Coronavirus Update from Dr. Motyka, April 5, 2020

Dear For Women patients,

DUE TO THE GLOBAL PANDEMIC, STARTING APRIL 10 WE WILL BE CLOSED FRIDAYS UNTIL JUNE 5. If you have an already scheduled visit on one of these Fridays, please call the office and we can get you rescheduled on a Monday-Thurs appt. This can be either in person- if you need a physical exam or switched to telehealth, if your visit does not require a physical exam. Dr Motyka will check portal messages and phone calls throughout the day remotely on Fridays.

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For all patients with up coming routine annuals in the next 2 months:
1.If you are having a problem that necessitates a physical exam and do not have a respiratory illness or exposure you may keep your regularly scheduled appt.
2, If  you are due for important screenings or blood work and do not have a respiratory illness or exposure you may keep your regularly scheduled appt.
3. We are following all recommended precautions to limit spread, but if you would prefer not to come into the office, but you do need to discuss a problem that does not require and exam, please change your appt to a telehealth visit.
3 If it has been >1 year since your last visit and you need medication refills and you need to delay your annual, please change your appt to a telehealth visit.
4. If you are healthy and do not need medication refills, please fill free to reschedule your annual after the pandemic. I will be extending my usual hours to accommodate this need

Most insurance plans are now covering telehealth. To be able to hold a telehealth visit you will need:
A computer with audio /video capability or a smart phone
An insurance plan that covers telehealth or we offer discounted cash pricing
A credit card for paying any copays or coinsurance
An email address- we will send you an invite for you to attend a gotomeeting appt at your visit time

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So we can we can prevent  the spread of illness, if you have a scheduled visit and are experiencing any respiratory symptoms, travel or personal COVID exposure,  please call the office, so we reschedule your appt and help you find additional care if needed.

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Many patients have had questions about masks. The current CDC guidance says the general public does not need to be wearing surgical masks or N95 masks. The best protection is social distancing, hand-washing, not touching your face, and bleaching high touch surfaces. The CDC does recommend wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores , pharmacies, office visits). If you do need to wear a mast because you have to care for some one with Covid-19, this site has good information about how to use a mask safely https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/when-and-how-to-use-masks .  We are wearing masks at our office if we have to be closer than 6 foot apart for an exam.

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We are sorry for having to send such frequent messages and for any inconvenience these changes create, but we want patients to know how they the can best get the care they need during the pandemic

Be well,
Elizabeth Motyka and the For Women team

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Coronavirus Update from Dr. Motyka  March 24, 2020

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Dear For Women patients,

In response to the corona virus outbreak we are now offering telehealth visits for patients who can not make it into the office. Appointment types that are best suited to telehealth visits include visits not requiring a physical or pelvic exam. For urgent problems and other visits requiring a physical exam, we are still offering in office visits. We are scheduling appointments apart so there is  @ one patient in the office at a time and so we can provide cleaning of surfaces that patients come in contact with. We are maintaining physical distancing with the staff as far as possible.

 

 Appointments to discuss hormones, medications, and follow up plans are ideal for telehealth.  If you cannot get in to the office due to being sick with the corona virus or not having childcare, we are waiving cancellation fees, but if possible, please call us ahead so we can have a chance to offer that spot to another person who might need it. If you have an annual visit scheduled and cannot make it in, we can do a telehealth visit to renew or adjust medications or hormones and do the physical exam in a few months time.

 

To be able to hold a telehealth visit you will need:

1. A computer with audio /video capability or a smart phone

2. An insurance plan that covers telehealth or we offer discounted cash pricing

3. A credit card for paying of any copays or coinsurance

4. An email address- we will send you an invite for you to attend a gotomeeting  appt at your visit  time

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• All Blue Cross plans except Federal are allowing telehealth

• Most United plans are covering - you can check with United or our billing person can do so for you

• Cigna is not covering

• Other insurers- you can check with your insurers  or our billing person can do so for you on a case by case basis

 

Before visiting any medical office, please call to inform them if you have any respiratory symptoms, travel or personal COVID  exposures so that they can be best prepared to help you and prevent spread of illness.  

For the most up to date information, we recommend the Centers for Disease Control website for
https://www.cdc.gov/coronavirus/2019-ncov/index.html

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Warmest regards and take care, 
Elizabeth Motyka and the For Women team

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Coronavirus Update from Dr. Motyka  March 13, 2020

Dear For Women patients, 

We know you are getting inundated with information about the corona virus from many sources but we wanted to touch base with all of to provide you with an update about how our practice is addressing the corona virus disease (COVID-19) outbreak. We are closely following the guidance of the CDC and the NC Department of Health and Human Services 

As a gynecology practice, we do not routinely care for respiratory issues and we are not supplied with respiratory personal protective equipment for patients or staff.  We do not have the ability to test for COVID-19. We are suggesting the following guidelines.  

 
Recommendation for those with severe symptoms:  

If you are having severe symptoms including shortness of breath or high fever, go to your closest Emergency Room.   

Recommendations if you are sick with mild upper respiratory symptoms: 
Stay at home and avoid contact with others                                                                                                                        

Avoid travel  
Cover your mouth and nose with a tissue when coughing or sneezing 
Disinfect objects and surfaces with household disinfecting sprays                                                                                            

Wear a facemask ONLY if you show symptoms of infection in order to prevent transmission to others.                                 

Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing and/or sneezing.                                 

Although there are no studies on herbal antivirals on Covid-19, Suki Roth's herbal tinctures "Cold and Flu Shoo" or “Viral rival” and Mediherb throat spray have been helpful for other viral respiratory illnesses. 

Before visiting any medical office, call to inform them of your symptoms, travel, and exposures so that they can be best prepared to help you and prevent spread of illness.  If you are having symptoms of corona virus (fever, cough and possibly exposure to corona virus) we suggest you contact your primary care doctor or the state health department regarding the availability of testing. (919) 855-4800 

https://www.ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina 

If you are unable to leave your home and are in need of any of your routine supplements, our office staff can send you these by mail.    

Recommendations for prevention if you are not sick: 
Wash your hands often with soap and water for at least 20 sec 
Avoid close contact with people who are sick 
Avoid touching your face with unwashed hands 
Disinfect objects and surfaces 
Do not wear a mask. This will not protect you and may increase your risk of infection. 
Continue healthy lifestyle choices to support the immune system, including getting plenty of sleep and eating a nutritious diet with plenty of vitamin C and zinc.  

Avoid unnecessary travel  
 

For the most up to date information, we recommend the Centers for Disease Control website for  
https://www.cdc.gov/coronavirus/2019-ncov/ 
Our office will continue to remain open during normal business hours for your gynecological care.

 

Warmest regards, 
Elizabeth Motyka and the For Women team  

 

Winter Newsletter from Dr. Motyka 2020

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We are hoping everyone has been enjoying the start of a new year. For those who have been waiting for a replacement for the Kavinace and the Kavincae Ultra PM we have found one. It requires purchase of 3 supplements to be taken simultaneously, and they will be sold here at our office. The price in total for the 3 supplements is less the price of the original Kavinace products.

We also wanted to let you know for your convenience, that we now have an aesthetician and acupuncturist practicing within our building. They are independent practitioners.

Jenny is a licensed Aesthetician and has been practicing for 16 years. She offers effective but non-invasive skin care products and services including: facials, peels, microdermabrasion, LED and dermaplane treatments. Her treatments are appropriate for all skin types and skin color. If interested, you can schedule online at www.RosieGlowStudio.com. 

 

Michele Thelen, L.Ac has been practicing acupuncture and Chinese herbalism for 15 years. She does general acupuncture but has a special interest in women’s health. If you like more information you can visit her website at www.chacupuncture.com or she can be reached at #919-406-4858.

 

Providing quality care has always been our main priority here at For Women, PA and we are open to any suggestions that you may have to better improve your experience.  To reach as many patients as possible, and to satisfy insurance requirements, we will be sending this questionnaire out quarterly. We do appreciate your time spent in completing this survey at https://www.surveymonkey.com/r/HPCSFQ6.  Responses are anonymous.  We respond to concerns and comments generated on the survey on our website https://www.forwomengyn.com/patient-satisfaction

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Fall Newsletter from Dr. Motyka 2019

 

We are in the month of October and it is time to celebrate women’s health awareness. Here are some things we would like to keep you updated on for your gynecological care.
 

As of October 5th, 2018, the Gardisil 9 HPV vaccine has been FDA approved to include administration to women ages 27-45. This vaccine helps prevent high-risk HPV types that are found in a number of cancers including cervical cancer, and it also protects against low-risk HPV types that are associated with most genital warts. You can find this vaccine at your nearest health department or check with your local pharmacy.
 

We are also happy to announce that Raleigh Radiology on October 18th, 2019 will be offering free screening mammograms to the uninsured. They are being held at the Brier Creek, Cary, Cedarhurst, Clayton, Wake Forest, and Clayton locations. If you are interested give any of these locations a call to create an appointment.
 

Providing quality care has always been our main priority here at For Women, PA and we are open to any suggestions that you may have to better improve your experience.  To reach as many patients as possible, and to satisfy insurance requirements, we will be sending this questionnaire out quarterly. We do appreciate your time spent in completing this survey at https://www.surveymonkey.com/r/HPCSFQ6. Responses are confidential

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Spring newsletter from Dr Motyka 2019

 

Dear Patients,

 

It has always been and continues to be my deepest hope and intentional effort to support your health and healing in the highest way possible.  There have been two recent issues that have caused confusion that I would like to clarify.

 

1. Scope of my practice.

 I am a gynecologist. I focus on gynecologic issues and preventive health visits for women. I use holistic approaches. If there are internal medicine problems that are out of the scope of my expertise, I will recommend a referral. I do generally recommend that a person have a primary care provider or access to an urgent care to handle issues such as acute respiratory problems, joint issues, etc, I have urgent appointments for gynecology issues only.

 

2. The Portal

 When I began using the portal for outgoing and incoming messages, I loved the idea that I could be more accessible to you and hopefully provide additional support for you. What I have learned over the last years is that this tool of efficiency is also one that is taking approximately 3 hours a day out of my practice time. On average, I get between 30-40 queries a day. With each query taking a minimum of five minutes, I am working through lunch and two hours into each night after my last patient. I had hoped to be able to open the practice up to seeing 1-2 more patients a day, especially for those in critical need. The portal time is also precluding my ability to do that.  

 

 I do not want to turn off the portal so in an effort to create balance, I am asking that you use the portal this way:

 

If I have recently seen you and you have questions regarding your tests, prescriptions, or an already established care plan, definitely please write me through the portal. I check it regularly throughout the business day.

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If there are issues that we have not discussed before such as: new prescriptions, supplements, care plans, or you want to update me about your health, please wait until your next visit or make an appointment.  To provide medical advice on any of these topics requires that I pull your chart and evaluate your current prescriptions, allergies and care plan which is the equivalent of an office visit and is not quickly addressed. For your safety, questions of this type will be directed to make an office or phone visit.

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Critical care and emergency issues cannot be addressed via the portal. Call the office so that I can see you quickly or as needed, or go to urgent care or the emergency room. The portal is not checked after hours or on weekends or holidays. So for urgent issues after hours, call the office to be put in touch with the on call Dr.

 

Thank you. I appreciate your understanding and please know that I will continue to put your health and care first and foremost in what I do. If you would like further clarification of these issues please see my website for in depth discussion of both these topics https://www.forwomengyn.com/practice-portal-information. If you have concerns or comments please call the office or use our office survey https://www.surveymonkey.com/r/HPCSFQ6 . We can respond to anonymous survey comments on  the website at https://www.forwomengyn.com/patient-satisfaction

 

News from Dr. Motyka  Winter 2019 

News from Dr. Motyka February 2019

It is time for our quarterly patient satisfaction survey and newsletter:

 

We have added a few questions as we are considering adding appointment times and would like your feedback.  After each survey, based upon your suggestions, we work to improve our practice. To answer our survey click on this link https://www.surveymonkey.com/r/HPCSFQ6

 

 As this is anonymous survey, we have a page on our website dedicated to responding directly to specific concerns. https://www.forwomengyn.com/patient-satisfaction

 

Kandyce has rejoined Dr Motyka’s Practice as her full time medical assistant.

 

As of March 1, Moss Beauty will be no longer sharing our space. We have a suite of 3 rooms and also a single room available for rent. If you are interested please call our office. 919 401-4515

 

We value your time and a goal for our practice is to see you at the appointed time. To help us stay on time, we request that for all annual or new patient visits, you please arrive 15 minutes prior to your scheduled visit time so that you can update your health history form. If you are going to be so late as you will miss half of your allowed visit time, it is our policy to reschedule your visit  so we won’t be forced to rush our time with you or make others after you late. Thank you for helping us stay punctual. 

 

As of 11/2/18 our business relationship with UWH-NC (Unified Women’s Health of North Carolina) underwent some restructuring so you may see bills from our practice with that heading.  Also if you are looking for Dr Motyka under different insurance plans you may need to search under UWH-NC.

 

We appreciate your trust in For Women, PA.  We want to be sure that we are doing everything that we can to best serve you. Wishing you a happy and healthy 2019!

 

 

News from Dr. Motyka Fall 2018 

HAPPY THANKSGIVING

At this time of Thanksgiving, we would like to pause and let you know how very thankful we are for the opportunity to collaborate with you on your health and wellbeing.

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We are happy to announce that as of 11/26/18 Kandyce will be rejoining Dr Motyka’s Practice as her full time medical assistant.

We would like to apologize and thank you for patience while we worked to resolve some customer service issues.  We have high ideals for patient satisfaction, to help use provide the best care , we do appreciate you letting us know where we can improve by completing our quarterly survey at https://www.surveymonkey.com/r/HPCSFQ6 . If you have had a recent or new visit to our practice since our last survey, we especially invite you to give us your feedback.

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After each survey, based upon your suggestions, we work to improve our practice.  As this is anonymous survey, we have a page on our website dedicated to responding directly to specific concerns. https://www.forwomengyn.com/patient-satisfaction

Earlier this month, our practice was happy to receive the BQPP certification by BCBS.  This is a year long certification process that recognizes practices for providing high quality, good value, and patient centered care.

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As of 11/2/18 our business relationship with UWH-NC (Unified Women’s Health of North Carolina) underwent some restructuring so you may see bills from our practice with that heading.  Also if you are looking for Dr Motyka under different insurance plans you may need to search under UWH-NC.

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We appreciate your trust in For Women, PA.  We want to be sure that we are doing everything that we can to best serve you. Happy Thanksgiving!

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News from Dr. Motyka September 2018 

Thank you for choosing For Women, PA for your health care needs. We want to be sure that we are doing everything that we can to best serve you. We are sending out our Patient Satisfaction survey today. In order to reach as many patients as possible, and satisfy insurance requirements, we send this questionnaire out quarterly. We do appreciate your time spent in completing this survey at: https://www.surveymonkey.com/r/HPCSFQ6.

After each survey, based upon your suggestions, we try to improve our practice.  As this is anonymous survey, starting today we will have a new page on our website that allows us to respond directly to specific concerns you include in your response. Please check out our website https://www.forwomengyn.com/patient-satisfaction

 for responses to your concerns.  

 

We have started using CBD oil and essential oils in our practice.  Please talk to Dr Motyka to see if these supplements might be a good option for you.

 

Due to recent questions about cancellations fees, late policies, and surgical scheduling deposits, we have updated our office polices on our website.  Please see this page to clarify any questions you have about our policies https://www.forwomengyn.com/office-policies

 

For BCBS Customers, as of 1/1/2018, BCBS is not paying for office blood draws.  If you want your insurance to pay for your venipuncture, you will need to go to a Labcorb drawing site . We can arrange this at your appointment.

 

Our practice, and Dr Motyka in particular,  just received the highest rating possible for the Patient-Centered Specialty Practice Recognition Award by the NCQA (National Committee for Quality Assurance) - an independent  not-for-profit organization dedicated to improving health care quality.